Frequently Asked Questions (FAQs)

How do I book a home?
You can either make a booking directly on this website by using the "check availability box" to the left. Or you can call our office at 715-747-2388 and a Madeline Island Vacations Associate will be glad to help you.
Is booking online secure?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
What is the maximum occupancy in your homes? How is this total calculated?
The listed maximum sleeping capacity is the maximum number of people that can be in the home at any given time during your stay... day or night. This is calculated based on the number of total people the home can sleep (double occupancy - two to a bed), including beds, sofa sleepers and futons. We have a few homes where there are more spaces for sleeping than is listed for number of guests; the home is designed to allow for different sleeping configurations, but is not intended to allow for more guests. 
Can I bring my pet with me?
We offer several homes, some of which allow pets (dogs only in all of our rental properties) and some do not. You able to look at our properties online by clicking on the "vacation properties" tab above; and, see if the home you are looking at allows dogs

What is the Address of Home or Property?
To ensure the security of our homes; and, for the safety of our guests we do not provide the actual address of any of our properties on our website.  However, we do understand the importance of the homes location for our guests; and, we provide a Google Map of all of our properties to give you an idea of the location as it relates to the Town of La Pointe and of Madeline Island.  Upon Check-in you will be provided with the directions and physical address of the property you have reserved.

What is included?
You will find that most of our homes are equipped with basic amenities.  We also provide dish soap, dish cloths, dish towels, paper towels, sponge along with travel soaps, shampoos and toilet paper in each bathroom. 

What should we bring?
The County of Ashland requires that all food and condiments be removed after each reservation.  Therefore, if you are planning on cooking please bring your own condiments (salt, pepper, oils, ketchup etc.) for your stay.  If you are heading to the beach we ask that you please bring your own beach towels and not take the bath towels from your rental home.  Each property does have a coffee pot with filters, coffee is not provided with the exception of our five rooms at the Island Inn.
Do infants and toddlers count towards the listed maximum occupancy?
No. Children under 2 years of age we assume will not require a bed, and therefore do not count toward the listed maximum occupancy.
Are there towels and linens in the home?
Yes, we provide one bath towel and one wash cloth per listed guest on your reservation.  Please do not remove bath towels from the rental property. Some of our homes offer washer & dryer please confirm with Madeline Island Vacations or check the amenities on the website to see if your home has a washer & dryer.  If your home does have a washer & dryer we ask that you do not wash Madeline Island Vacation Towels at the home.  We provide fresh towel turn over mid-week on rentals that are greater than seven days.
Is there a Laundromat on Madeline Island?
Yes, the Island has a Laundromat located in town on Middle Road.
What is your parking policy?
No more than 2 cars parked at any home at any time, unless otherwise approved by Madeline Island Vacations.  If you bring a boat you must get approval for trailer parking prior to your arrival.  The Madeline Island Marina offers boat launching services; and, temporary slips for your convenience. We ask that you inform your guests and visitors of this policy; and, adhere to it to avoid forfeiture of your deposit or other fees.